Zynecoin commits to protecting and ensuring the confidentiality of the private life, especially personal data.
WHAT TYPE OF DATA ABOUT YOU DOES ZYNECOIN COLLECT?
Through the process of registering for the launch on platforms and during the delivery of these services or concerning the visit of Zynecoin or Zynecoin websites, we collect the following categories of data:
• Identification data: first name, last name, postal address ad email, phone number
• Usage data: communication, location…
• Customer relation follow-up data: assistance requests, communication with the investor…
• Location data
IN WHAT WAY DOES ZYNECOIN USE YOUR DATA?
Zynecoin uses your data for execution and management needs related to customer relation. It includes management of the subscribed service, assistance dispatch, demand processing, management of complaints and disputes.
These data are stored for up to 5 years starting from the end of the contractual relation and/or during the legal period. Without these data, Zynecoin wouldn’t be able to enable the services you subscribed to.
Zynecoin can also use your data in case of a legitimate interest, where appropriate, with your consent that you can remove at any moment. Your data allow Zynecoin to evaluate and enhance their services and develop new ones, so as to implement loyalty, prospection, survey and promotion actions.
Unless you oppose to it, you can receive by mail or phone, offers from Zynecoin or its commercial partners, as well as e-mails for analog services to those suggested by Zynecoin.
With your consent, Zynecoin can send you via e-mail commercial information for non-analog services to those already provided or, apart from cases in the Universal Directory, to transfer your e-mail address to commercial partners for direct prospection purposes.
Finally, your data can also be used to guarantee the network’s safety and prevent eventual frauds or in case of fusions, asset sales or activity transfers, by transferring your personal data to third parties involved in the transaction.
These data are stored as long as it takes to reach these finalities for a maximum period of three years starting from the end of the contractual relation concerning the direct proposition.
Zynecoin can also use your data to meet their legal obligations (including anti-fraud laws, laws concerning money laundering and dispositions on the lateness or non-payment) and/or to answer the demands of public and governmental authorities. These data will be kept only during the legal period.
HOW CAN YOU MANAGE THE COLLECTION AND USE OF YOUR DATA?
You can access, modify, demand the deletion, oppose a processing for legitimate reasons of particular situations or exercise your right to the portability of your data at any time, by sending a mail and justifying your identity at: email@example.com
You can also contact our support team at any time for questions related to the protection of your personal data to the following address: firstname.lastname@example.org
The data that Zynecoin needs for the need they were collected for, necessary to the respect of a legal obligation or the ascertainment, to the exercise or legal rights defense may not be deleted.
By consulting with Zynecoin’s support, you can also define directives related to the fate of your personal data after your passing.
In case of a complaint that Zynecoin wouldn’t have given a satisfying answer to, you can contact the recognized institutions and third parties in charge of respecting obligations concerning personal data.
HOW CAN ZYNECOIN ENSURE THE SAFETY OF YOUR DATA?
Zynecoin engages the necessary actions in order to protect the personal data it processes and selects carefully its partners and recipients that may have access to your data. Your data are processed electronically ad/or manually and in any case, so as their security, protection and confidentiality can be ensured regarding their sensibility, via administrative, technical or physical measures to prevent the unauthorized loss, theft, use, disclosure or modification.
WHO CAN ACCESS YOUR PERSONAL DATA?
Your personal data are processed by ZYNECOIN, its subcontractors and partners for contract management and the delivery of services that you have ordered or authorized.
Your data can also be transferred to third party service recipients who provide services or assistance and advice to Zynecoin.
On demand, they can also be transferred to persons and authorities whose access right to personal data is recognized by law, regulations or dispositions from authorities defined by law.
The subcontractors and partners of Zynecoin can be located outside of the European Union. When this subcontractor or partner is located on a country that has not been recognized as ensuring an adequate level of protection, Zynecoin forces them to abide to the safety and confidentiality requirements concerning your personal data and to only process them for the ends they have determined.
ZYNECOIN – 242 Rue Moulay Ali – MARRAKECH